Woodpecker: questions and answers

Is all Woodpecker flooring the same construction?

No. This guide focuses on its engineered real-wood collections. Confirm the floor family and exact product code before using its fitting or care advice.

Why can two Harlech Rustic Oak orders differ?

The manufacturer listing includes several board formats and finishes. Confirm the precise SKU, dimensions and whether the finish is oiled or lacquered on the order.

Can I choose a herringbone version?

The Harlech Rustic Oak listing includes herringbone formats. Select the exact product and have the layout and cutting quantity planned for your room.

How much extra material should I order?

Woodpecker suggests 10% as an initial wastage allowance, with more sometimes needed for patterned layouts. Ask the installer to calculate your order from the room and selected format.

Can Woodpecker be fitted over underfloor heating?

Check the chosen board’s approval and the complete fitting system, then follow its heating instructions. Do not apply a temperature or fitting rule from another Woodpecker product.

How should I clean the floor?

Use the manufacturer’s routine for your oiled or lacquered finish. Where damp mopping is allowed, use a well-wrung mop and the appropriate cleaner.

Does every Woodpecker floor carry the same warranty?

No. The registration page distinguishes flooring families and warranty terms. Check the terms for your exact floor and retain purchase and installation records.

What belongs in a fitted quotation?

The exact board and finish, purchased quantity, preparation, fixing materials, trims, fitting labour and VAT. Request a measured quotation and discuss access and uplift before agreeing the work.

Manufacturer information

• Engineered wood collections
• Harlech Rustic Oak
• Frequently asked questions
• Warranty registration and terms
• Wood flooring and underfloor heating

Check the current documents for the exact product before specification, fitting or ordering.