FLOORDESIGNS / Q&A
Cormar Carpets: questions and answers
Cormar Carpets has different easy-clean and soft-pile collections. A good fitted choice compares the named range, fibre, colour, width and use conditions rather than relying on a broad ‘stain-resistant’ label.
Is every Cormar carpet bleach cleanable?
No. Cormar sells different fibre and construction families. The manufacturer’s easy-clean polypropylene ranges have particular care claims, but those must not be extended to wool or every Cormar product.
What is Apollo Elite made from?
Cormar’s Apollo Elite page describes the range as 100% Excellon polypropylene and lists 4 m and 5 m widths. Check the current colour and specification before ordering.
What is the difference between Apollo Plus and Apollo Elite?
They are separate products with their own weight, range, colours and published descriptions. Compare samples, intended-use details and the latest product data; do not infer that one is automatically better for your room.
Can Cormar carpet be fitted to stairs?
A carpet should be selected for the actual stair traffic and geometry. Confirm the named range’s approved use and have the fitter assess winders, treads, risers, nosings and the appropriate underlay.
Can I use Cormar carpet with underfloor heating?
Check the named carpet and underlay tog values against the heating supplier’s allowed combined resistance. A fibre name or manufacturer’s badge alone is insufficient.
Why can the fitted cost be higher than room area times price?
The fitter may need more material to account for roll width, seams, pile direction and offcuts. Add underlay, accessories, uplift and labour before comparing two offers.
What vacuum head should I use on Cormar loop pile?
Cormar recommends suction-only cleaning for loop pile.
Avoid a rotating beater bar on those constructions. Match the head to the exact carpet rather than the Easy Clean or wool label alone.
Are Cormar manufacturing, stain and wear guarantees the same?
They cover different issues and depend on the named range.
Cormar's warranty page distinguishes the cover types. Keep the applicable terms with the purchase instead of relying on one headline duration.
Does Cormar wear cover mean every appearance change is covered?
The indexed 2026 guide describes wear as abrasive fibre loss.
An appearance change needs assessment against the actual terms. Photograph the issue and provide the range and care history to the retailer.
Why should underlay be documented with a Cormar purchase?
The indexed 2026 wear terms include a new-underlay condition.
Record the underlay supplied and the installation date. Confirm the full current terms for the chosen range before fitting.
Where should I check Cormar guarantee registration?
Use Cormar's official registration route for the purchased carpet.
Its care page links to registration. Keep the purchase invoice and confirmation; verify current registration requirements from the applicable terms.
Who should assess a Cormar carpet complaint first?
Contact the retailer or distributor that sold the carpet.
Cormar's indexed guide directs complaints through that route. Have the invoice, named range, photographs and maintenance record ready.
Sources and further reading
Updated 9 October 2026. Use documents for the exact product and edition; catalogue references are not evidence of FloorDesigns stock.